Shipping policy

Orders are dispatched from Australia via Australia Post or Indonesia via DHL Express, depending on stock availability and/or order process.

Orders are dispatched and processed daily during business hours. (9am-5pm AWST, Monday to Friday).

Tracked shipping times are 5-10 business days but may vary depending on your location and the location your order is being sent from.

Shipping rates can be found at checkout and are specific to your location.

INTERNATIONAL CUSTOM & IMPORT FEES

Sauce Mini is not accountable for the buyer's custom duties, taxes, and clearance fees. These charges are imposed by the buyer's residing country. Even in the event of shipment refusal, customers will still incur charges. Prior to making a purchase, it is essential to be informed about your country's tax and import regulations.

Additional costs, such as sales tax, clearance fees, and customs duties, may arise based on your residing country and its local customs policies. Before placing an order, please review your country's import regulations, as these expenses are the responsibility of the receiver. It is important to note that delays caused by customs procedures are beyond our control and must be addressed by the receiver. Unfortunately, Sauce Mini has no influence over these charges, and customs policies as well as import duties can vary widely among different countries.

The customer assumes full responsibility for all postal charges, return shipment costs, duties, customs charges, and handling fees if they choose to reject a parcel due to import duties or taxes. In such cases, we are not obligated to refund the order.